Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy for any reason, you may return eligible items within 15 days of receiving your order.
You have 15 calendar days from the date you received your item to request a return.
To be eligible for a return, your item must:
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Be unused and in the same condition that you received it.
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Be in the original packaging (if applicable).
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Have a receipt or proof of purchase.
To start a return, please contact us at [your email address]. If your return is accepted, we’ll provide instructions on how and where to send your package.
Please note: Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Non-Returnable Items
Certain items are not eligible for return, including:
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Gift cards
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Downloadable software or digital products
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Personalized or custom items
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Sale items (if marked "Final Sale")
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved:
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A refund will be issued to your original payment method within 5–10 business days.
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Original shipping charges are non-refundable unless the return is due to our error.
If you haven’t received a refund yet, first check your bank account, then contact your payment provider. If you’ve done this and still have not received your refund, please contact us at [your email address].
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at [your email address].
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